Last updated: August 2024

Welcome to HookShort (the “Platform”), which is provided by FLUFFY CREATION LIMITED or one of its affiliates (“HookShort”, “we” or “us”).

You are reading the Terms of Service (the “Terms”), which govern the relationship and serve as an agreement between you and us and set forth the terms and conditions by which you may access and use the Platform and our related websites, services, applications, games, products and content (collectively, the “Services”). Our Services are provided for private, non-commercial use. For purposes of these Terms, “you” and “your” means you as the user of the Services.

By accessing or using our Services, you confirm that you are forming a binding contract with HookShort, that you accept these Terms and that you agree to comply with them and to be bound by them. Your access to and use of our Services is also subject to our Community Guidelines, the terms of which can be found directly on the Platform, or where the Platform is made available for download, on your mobile device’s applicable app store, and are incorporated herein by reference. By using the Services, you consent to the terms of the Terms of Service.

If you access or use the Services from within a jurisdiction for which there are separate supplemental terms, you also hereby agree to the supplemental terms applicable to users in each jurisdiction as outlined below, and in the event of a conflict between the provisions that are relevant to your jurisdiction from which you access or use the Services, and the rest of these Terms, the relevant jurisdictions will supersede and control. If you do not agree to these Terms, you must not access or use our Services.

If you are accessing or using the Services on behalf of a business or entity, then (a) “you” and “your” includes you and that business or entity, (b) you represent and warrant that you are an authorized representative of the business or entity with the authority to bind the entity to these Terms, and that you agree to these Terms on the entity’s behalf, and (c) your business or entity is legally and financially responsible for your access or use of the Services as well as for the access or use of your account by others affiliated with your entity, including any employees, agents or contractors.

You can accept the Terms by accessing or using our Services. You understand and agree that we will treat your access or use of the Services as acceptance of the Terms from that point onwards.

You should print off or save a local copy of the Terms for your records.

We amend these Terms from time to time, for instance when we update the functionality of our Services, when we combine multiple apps or services operated by us or our affiliates into a single combined service or app, or when there are regulatory changes. We will use commercially reasonable efforts to generally notify all users of any material changes to these Terms, such as through a notice on our Platform, however, you should look at the Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflect the effective date of such Terms. Your continued access or use of the Services after the date of the new Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop accessing or using the Services.

To access or use some of our Services, you must create an account with us. When you create this account, you must provide accurate and up-to-date information. It is important that you maintain and promptly update your details and any other information you provide to us, to keep such information current and complete.

You agree that you are solely responsible (to us and to others) for the activity that occurs under your account.

We reserve the right to disable your user account at any time, including if you have failed to comply with any of the provisions of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third party rights, or violate any applicable laws or regulations.

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

● access or use the Services if you are not fully able and legally competent to agree to these Terms;

● make unauthorised copies, modify, adapt, translate, reverse engineer, disassemble, decompile or create any derivative works of the Services or any content included therein, including any files, tables or documentation (or any portion thereof) or determine or attempt to determine any source code, algorithms, methods or techniques embodied by the Services or any derivative works thereof;

● distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works thereof;

● market, rent or lease the Services for a fee or charge, or use the Services to advertise or perform any commercial solicitation;

● use the Services, without our express written consent, for any commercial or unauthorized purpose, including communicating or facilitating any commercial advertisement or solicitation or spamming;

● interfere with or attempt to interfere with the proper working of the Services, disrupt our website or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services;

● incorporate the Services or any portion thereof into any other program or product. In such case, we reserve the right to refuse service, terminate accounts or limit access to the Services in our sole discretion;

● use automated scripts to collect information from or otherwise interact with the Services;

● impersonate any person or entity, or falsely state or otherwise misrepresent you or your affiliation with any person or entity, including giving the impression that any content you upload, post, transmit, distribute or otherwise make available emanates from the Services;

● use or attempt to use another’s account, service or system without authorisation from HookShort, or create a false identity on the Services;

● use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services, such as trading reviews with other users or writing or soliciting fake reviews;

● use the Services to upload, transmit, distribute, store or otherwise make available in any way: files that contain viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful; any unsolicited or unauthorised advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other prohibited form of solicitation; any private information of any third party, including addresses, phone numbers, email addresses, number and feature in the personal identity document (e.g., National Insurance numbers, passport numbers) or credit card numbers; any material which does or may infringe any copyright, trade mark or other intellectual property or privacy rights of HookShort or any other person; any material which is defamatory of any person, obscene, offensive, pornographic, hateful, libelous, inflammatory or otherwise unlawful; any material that would constitute, encourage or provide instructions for a criminal offence, dangerous activities or self-harm or give rise to civil liability; any material that is deliberately designed to provoke or antagonise people, especially trolling and bullying, or is intended to harass, harm, insult, hurt, scare, distress, embarrass or upset people; any material that contains a threat of any kind, including threats of physical violence; any material that is racist, blasphemous or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality; any material that is harmful or abusive to children; any material that you do not have a right to transmit under any law or under a contractual relationship; any answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide; or material that, in the sole judgment of HookShort, is objectionable or which restricts or inhibits any other person from using the Services, or which may expose HookShort, the Services or its users to any harm or liability of any type.

In addition to the above, your access to and use of the Services must, at all times, be compliant with our Community Guidelines.

We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to content may include finding the content objectionable, in violation of these Terms or our Community Guidelines, or otherwise harmful to the Services or our users, or other contents that violate local laws and regulations. HookShort just provides the chat platform and cannot be expected to monitor all the content all the time but will endeavor to take down offensive content when notified. Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.

We are the owner or the licensee of all intellectual property rights in the Services and the Platform. Those works are protected by intellectual property laws and treaties around the world, including copyright rules. All such rights are reserved. All trade marks, service marks and logos (the "Trade Marks") displayed on the Platform or when we provide our Services are the exclusive property of HookShort and our affiliates.

We respect intellectual property rights and ask you to do the same. As a condition of your access to and use of the Services, you agree not to use the Services to infringe on any of our intellectual property rights, including the Trade Marks and HookShort Content (as defined below), or intellectual property rights of third parties. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights belonging to HookShort or a third party.

The way we use your personal information is set out in the Privacy Policy available at https://www.HookShort.com/agreements/privacy-policy.html. We will follow our Privacy Policy in relation to personal information collected via our Services.

We do not guarantee that the Platform and our Services will be secure or free from bugs, viruses, "Trojan Horses", or any other type of malicious code, file or programme, although we deploy reasonable security measures.

You are responsible for configuring your information technology, computer programmes and platform to access our Services. You should use your own virus protection software.

You must not misuse our Services and the Platform by knowingly uploading any content that contains a software virus, a "Trojan Horse" or any other computer code, file or programme that may alter, damage or interrupt the functionality of the Platform or the hardware or software of any person who accesses the Platform and you must take reasonable precautions to ensure that any such uploaded content is screened for such things.

You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to our Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence under the UAE Cybercrime Law No. 5 of 2012 and/or under other laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform and our Services will cease immediately.